Complaints, Compliments and Comments

At Boort District Health we value your feedback and stories and there are lots of ways to provide complaints, compliments and comments.

http://bdh.vic.gov.au/myuploads/file/feedback.pdf

If you have a concern or complaint regarding current services or care being provided to you or a family member, please speak to a staff member directly involved with the care or the person in charge of the area. In most cases, this is the best way to resolve any concerns. If you are unsure of the number for the service please contact Boort District Health on (03) 54515200 or admin@bdh.vic.gov.au.

Useful Links

Office of the Health Services Commissioner
PH: 1300 582 113

Office of the Public Advocate
PH: 1300 309 337

Elder Rights Advocacy

http://era.asn.au/
PH: (03) 9602 3066

Aged Care Complaints

https://www.myagedcare.gov.au/contact-us/complaints
PH: 1800 200 422

Mental Health Complaints Commissioner
PH: 1800 246 054